“Have a nice day,” you smile and nod as your customer steps out the door. Taking a deep breath, you turn and move on to helping the next person in line. You go about the rest of your day, business as usual. Once you get home, you notice you have an email waiting in your…
Often times online reviews are the bane of a business owner’s existence. All it takes is ONE customer who is already having a bad day and decides to take it out on your business’ Yelp page to put into question why you even bother running the business in the first place. Unfortunately, you can’t avoid…